Toyota is conducting a safety recall involving certain Prius vehicles

September 05, 2018
PLANO, Texas, September 5, 2018 – Toyota is conducting a safety recall involving certain 2016-2018 model year Toyota Prius vehicles. Approximately 192,000 vehicles in the U.S. will be involved in this recall.

The subject vehicles have an engine wire harness which is connected to the hybrid vehicle Power Control Unit.  A portion of the wire harness could contact the cover at this connection and wear over time, causing an electrical short circuit, which can generate heat. If sufficient heat is generated, there is an increased risk of a vehicle fire.

For all involved vehicles, Toyota dealers will check the engine wire harness assembly. If a wire core is exposed, the engine wire harness assembly will be replaced with a new one that includes a protective sleeve.  If a wire core is not exposed, protective tape will be installed on the engine wire harness assembly. The repair will be performed at no cost to customers. All known owners will receive a notification by first class mail starting in late October.

Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time.  For the most up-to-date Safety Recall information on Toyota, Lexus or Scion vehicles, customers should check their vehicle’s status by visiting toyota.com/recall and entering their Vehicle Identification Number (VIN) or license plate information. Safety Recall inquiry by individual VIN is also available at the NHTSA site: nhtsa.gov/recalls.
 
For any additional questions, customer support is also available by calling the Toyota Customer Experience Center at 1.800.331.4331 or the Lexus Guest Experience Center at 1.800.255.3987.
Customer Contacts
For the most up-to-date recall information, customers should contact:

Toyota Customer Service
1-800-331-4331


Lexus Customer Service
1-800-255-3987


Customers can also access current information on open safety recalls by entering their Vehicle Identification Number (VIN) at: www.toyota.com/recall or nhtsa.gov/recalls.
Media Contacts
Brian Lyons
469.292.3573

Tania Saldana
469-292-2418
Tags
prius toyota voluntary recall

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