Title: Vice President and General Manager - North American Parts and Operations
Vice President and General Manager
North American Parts and Operations
Neil Swartz serves as vice president and general manager of Toyota’s North American Parts Operations (NAPO). NAPO supports service parts and accessories fulfillment across North American and all export markets where North American-produced vehicles are sold. In this role, Swartz oversees a two-tier supply chain network, procurement, warehouse operations and supply chain strategy. This includes all 14 North American facilities and nearly 1,850 associates.
Prior to his current position, Swartz was the corporate manager of NAPO. Swartz oversaw operations of Toyota’s 10 North American parts distribution centers and headed the national parts operations group.
Swartz joined Toyota in 1985 as service marketing manager. Since then, he has held numerous service and parts positions including service consulting manager, national dealer development manager and national sales and field operations manager. Swartz has also held corporate strategic planning and administrative positions. Before joining Toyota, he was with American Motors Corporation in its sales and service operations areas.
Swartz received two degrees in automotive technology and automotive business management from Southern Illinois University (SIU) in Carbondale, Ill. He has held the position of co-chairperson of the SIU Automotive Advisory Board since 1992 and was named “Outstanding Alumni” in 2006. Neil also serves as a board member for the Torrance-South Bay YMCA and similarly with Golden West College in Huntington Beach.